Last updated: 15 October 2026
This policy explains how your personal data is handled when you use the Falciya mobile app published on Google Play (developer name: Falciya), the web version of the same app (falciya.com/uygulama and falciya.web.app) and the falciya.com website (together, the "App"). It is also the privacy notice we give you under the data protection laws that apply to us.
Data controller: Özkan (developer of the Falciya app)
Google Play developer name: Falciya
Email: falciyadestek@gmail.com
| Group | What |
|---|---|
| Account data | Your sign-in method (Google sign-in, email and password, or guest), a user number unique to you (user ID), your email address (not for guest accounts). If you sign in with Google, the link to the profile photo in your Google account. Your password is stored by Google Firebase in a form that cannot be reversed (hash); we cannot see it. |
| Profile data | Your name or nickname, your gender, your date of birth (optional; you can tap "Not now" and add it later) and the star sign calculated from it, your optional time and city of birth, your relationship status, your work/school status, and the profile photo you may choose to upload. |
| Reading content | Photos of your coffee cup (and saucer) and of your palm; the tarot cards you choose; the dream you write; what you write in the "Question on your mind" box; the partner name and star signs you enter for love compatibility; if you get a reading for someone else, that person's name, date of birth, relationship and work status; the people you add to "My Loved Ones" (up to 8): their name, how they are close to you and, optionally, their date of birth; the readings that are generated; the follow-up question you ask after a reading and its answer; your chat messages with the readers. |
| Reading memory | So that your reader can remember you, a short note is kept with each reading: the reading type and topic, a shortened version of your question, a shortened version of your dream (phone numbers, email addresses, street addresses and similar details are removed automatically), the partner name and star signs, the cards drawn, a checkable prediction left by the reader and an open question. For sensitive questions about health, loss, money or legal matters, the text of the question is not kept; only its topic is noted. |
| Cup Corner | The 1–3 cup photos you share (reduced in size), a short excerpt of your reading, your optional caption, the name shown on your post; the comments and replies you write; your likes; your "Came true" mark; the content you report and the reason; the people you block; your Cup Corner notification and "Hide my name" preferences; the list of comments and likes on your posts. |
| Your feedback | The ratings you give to readings and your "What didn't you like?" note, your answers to "Did it come true?", your favourites, reports you send with "Report this reading" (the reason you choose and a short quote from the reported response), and feedback you write about the app. |
| Coins and purchases | Your coin balance and coin history (earned, spent, gifted), the coin packs you buy, your Premium subscription status and history, your Google Play order number, the coupon and invite codes you use, and the record of your birthday gift. |
| Device and usage data | Device model, Android version, browser/app identification string (user agent), screen size, language, time zone, app version; on your first sign-in, the country, region and city estimated from your IP address (we do not save the IP address itself to your account); the time of your last activity; a time log of important events in your account (for example readings, version changes, Premium, deletion); daily usage limit counters; your push notification token; a random device number generated by the App to prevent abuse; your advertising ID (Google AdMob). |
| How you found the App | Android: Google Play's install referral information (Install Referrer): which campaign, link or search brought you, whether you came by tapping a Google Ads ad, the time of the click and the install; if you came through an invite link, the invite code. Web: campaign details in the web address (utm) and the address of the page that sent you. This is saved to your account once per install. |
| Contact | If you email us, your email address and your message. |
What we do not collect: your precise (GPS) location, your contacts, your text messages, microphone recordings or your card details. Payments are taken by Google Play; we never see your card details.
Please note: do not write sensitive information such as health, religion or political opinions, or personal details such as phone numbers or addresses, in the question box, your dream, the chat or Cup Corner. If you do, it is sent to the AI service provider so that your reading can be prepared. What you write in Cup Corner is visible to others. Your palm photo is not used to identify you (biometric recognition).
Your data is collected through the App, its web version and the website: from the information you enter, and automatically through software components (SDKs) built into the App.
| Purpose | Data used | Legal basis |
|---|---|---|
| Opening your account (including guest accounts), letting you sign in, linking a guest account to a permanent account, managing your account | Account data | Entering into and performing our contract with you |
| Preparing and personalising your reading, horoscope, audio reading and chat, and remembering your earlier readings | Profile, reading content, reading memory | Performing our contract with you |
| Running Cup Corner: posts, comments, likes, notifications, blocking; checking content | Cup Corner data, your profile name | Performing our contract with you (you start the sharing); our legitimate interests for checking content |
| Coins, purchases and subscriptions; verifying payments; coupons, invites and birthday gifts | Coin and purchase data, user ID, date of birth (for the gift) | Performing our contract with you; legal obligation |
| Sending notifications (your reading is ready, "Did it come true?" reminders, birthday messages, daily reminders, Cup Corner comment/like notifications; campaign notifications if you allow them) | Notification token, date of birth, your notification settings | Performing our contract with you; for campaign notifications, your choice in Settings |
| Preventing abuse and fraud (claiming the welcome gift again and again, fake invites, fake purchases, using guest accounts to get around limits), security | User ID, device number, deletion record, email digest, invite records, usage limit counters | Our legitimate interests |
| Improving the App, finding errors, measuring reading quality, understanding where users found the App | Device and usage data, install source, reading texts, ratings and feedback; total counters not linked to any person | Our legitimate interests |
| Showing ads (only to users who are not Premium members) | Advertising ID, IP address, ad interactions, technical data (Google AdMob) | Our legitimate interests (so the App can be offered free of charge). You can turn off personalised ads in your device's ad settings. |
| Reviewing content you report, answering your support requests | Reports, feedback, email correspondence | Our legitimate interests; legal obligation |
| Meeting legal obligations (financial records, requests from authorised bodies) | Purchase records, other data as required | Legal obligation |
We do not sell your data. Your data is shared only with the service providers the App needs in order to work, for the purposes below:
| With whom | Why | What data |
|---|---|---|
| Google Firebase (Google) | Sign-in (including guest accounts), database, server operations, notifications, hosting of the web version and the website | All the data we keep in the App |
| Anthropic (USA) | Writing coffee, tarot and dream readings, the monthly letter and "The rest of your reading" | Photos, chosen cards, what you write, the part of your profile needed for the reading, short notes from your earlier readings |
| OpenAI (USA) | Writing readings on sensitive topics and other reading types, all readings as a backup, chat and audio reading texts; checking content and writing reader comments in Cup Corner | Photos, what you write, the part of your profile needed for the reading, short notes from your earlier readings; the photo, reading excerpt and comments you send to Cup Corner |
| RevenueCat (USA) | Verifying purchases and subscriptions | User ID, purchase and subscription history |
| Google AdMob (Google) | Showing ads (Premium members do not see ads) | Advertising ID, IP address, ad interactions, technical device data. Google may also use this data under its own policy: Google ads policy |
| Google Play | Downloading the App, payment, subscription, install source information (Install Referrer), in-app review window | Purchase and install information linked to your Google Play account |
| ipapi.co | Estimating your approximate country and city from your IP address on first sign-in | IP address |
| Google Fonts, Google (gstatic) and Cloudflare (cdnjs) | Loading fonts and some software libraries in the web version and on the website | Technically, IP address and browser information |
| Authorised public authorities | When required by law | The data requested |
Transfers to other countries: Your data is processed outside the country where you live. Our server operations run on Google's servers in the USA; the database that holds your account and reading records is on Google's servers in Europe (Belgium and the Netherlands); our AI service providers Anthropic and OpenAI are in the USA. These transfers are necessary for the App to work, and we take care to meet our legal obligations for them. We also ask for your explicit consent before your photos and what you write are sent to the AI service providers abroad (Anthropic and OpenAI) to prepare your reading, and before any sensitive information you choose to write in your question or dream (for example about health) is processed: Explicit Consent Text. You can withdraw your consent in Settings › My Personal Data; if you withdraw it, we cannot prepare new readings.
Service providers' policies: Google · Anthropic · OpenAI · RevenueCat · ipapi.co
| Data | How long |
|---|---|
| Account (including guest accounts), profile, readings, coin history | As long as your account is open. Even if you do not use the App for a long time, it is kept until you delete it. |
| Cup and palm photos sent for a reading | The full-size photo is not stored on our server; it is sent to our AI service provider while your reading is being prepared. A very small preview is kept in your account to show in your reading history; only the previews of your 12 newest readings are kept, and older ones are deleted automatically. The reduced copy of coffee cup photos kept for the Cup album (about 260 pixels) is kept until you delete that reading, all your readings or your account. So that you can share in Cup Corner, reduced copies of the photos from your last few readings are kept only on your device. |
| Cup Corner posts, comments, likes | Until you delete them or delete your account (see "Deleting" in section 5) |
| Cup Corner reports (complaints) | Kept to enforce the community rules and for possible disputes; even if you delete your account, these records (including a short quote from the reported content) may be kept for security reasons. |
| Reading memory notes | Together with the reading record; deleted when you delete the reading or your account. Parts taken from what you wrote (question, dream, partner name) and the text of the follow-up question you ask after a reading are deleted automatically after 180 days. |
| Chat messages | Not stored on our server; recent messages are kept only on your device and are deleted when you sign out or delete your account. The answer to your follow-up question after a reading is kept in the reading record; the text of the question is deleted after 180 days. |
| My Loved Ones list | As long as your account is open. When you delete a person from the list, their details are deleted (readings done for them stay unless you delete them separately). |
| Device data and install source | As long as your account is open |
| Total counters not linked to any identity (app and website) | With no time limit, because they contain no personal data |
| AI processing logs (only technical data such as time, duration, length and errors; no text or photos) | 30 days |
| Daily backups (without photos) | About one week, then deleted automatically (for safety, at least the last 3 complete backups are always kept) |
| Purchase and subscription records | For the retention periods required by law and as long as needed for possible disputes |
| Account deletion record | As described in section 10 below |
| Invite records | As long as needed to prevent abuse |
| "Report this reading" records and app feedback | As long as your account is open; deleted when you delete your account |
| Email correspondence | Until your request is resolved, and for a reasonable time after that |
In the App: In the bottom menu go to Settings › "Details" section › Delete All My Data › complete the confirmation steps. You need an internet connection. Guest accounts can also be deleted this way. You can do the same at falciya.com/uygulama by signing in with the same account.
If you cannot access the App: Send an email with the subject "Account Deletion Request" from the email address registered to your account to falciyadestek@gmail.com. After we verify your identity, we delete your account within 30 days at the latest. Step-by-step guide: falciya.com/hesap_silme_en
What is deleted: your profile and settings; all your readings (including photo previews, Cup album photos, your questions, your dreams and reading memory notes); your coin balance; your "Did it come true?" answers and ratings; your My Loved Ones list; your app feedback and "Report this reading" records; your notification token; your device data and install source; your account event log and usage limit counters; your invite code; the summary and notes in the admin panel; the photos and text of your Cup Corner posts, the text of your comments, your likes, your block list and your Cup Corner preferences; your sign-in account (email, Google link or guest account). Your Google account itself is not deleted; only its link to Falciya is removed.
What is not deleted, and why:
Your Premium subscription is not cancelled when you delete your account. To cancel: Google Play Store › profile icon › Payments & subscriptions › Subscriptions › Falciya › Cancel subscription. Your remaining coins and your reading history cannot be restored once deleted.
To delete some of your data without deleting your account: History tab › trash icon next to a reading › Delete (one reading); Settings › Delete All Readings (all readings); Profile tab › trash icon on your profile photo (profile photo); the delete button on your own post or comment in Cup Corner. You can also ask us by email to delete any other data.
You have the right to: find out whether your personal data is processed; ask for information about it if it is; find out why it is processed and whether it is used for that purpose; know the third parties in your country or abroad to whom it is transferred; ask for it to be corrected if it is incomplete or wrong; ask for it to be deleted or destroyed; ask us to tell the third parties it was transferred to about any correction or deletion; object to a result against you that comes only from analysis by automated systems; and ask for compensation if you suffer damage because your data was processed unlawfully.
How to make a request: The easiest way is in the App: Settings › My Personal Data › Make a request about my data (your email opens with your support ID already filled in). Or you can write to falciyadestek@gmail.com from the email address registered to your account. If you include "Your Support ID" shown in the Profile tab, we can find your account faster. We will handle your request as soon as possible and within 30 days at the latest, free of charge. If you are not satisfied with our answer, you can complain to the data protection authority in your country, where there is one.
The App is for users aged 18 and over. When you accept the terms of use, you confirm that you are over 18; if you enter a date of birth, the App does not accept dates for people under 18. If we find out that someone under 18 has given us data, we delete that data. Parents can contact us at falciyadestek@gmail.com.
All data between the App and our servers is sent over an encrypted connection (TLS) and stored encrypted on Google's servers. Under our database rules, each user can access only the data in their own account; Cup Corner content is served only through the server, without showing account numbers or email addresses. Access to the admin panel is limited to a single authorised account. Even so, no system is 100% secure; if there is a security breach, we will make the notifications required by applicable law.
We may update this policy from time to time. The current date is shown at the top of this page. We will also announce important changes inside the App.
For questions and requests: falciyadestek@gmail.com. If you add "Your Support ID" from the Profile tab to your email, we can help you faster.